Sunday, September 13, 2009

The Survey Feature Set & Why It’s Important

Understanding the features that you need to create the survey that you want, is a major step in picking out the right online survey software vendor. The following are features we focused on when developing SurveyGizmo.

  • Flexibility — In an ever changing market place, not being tied down to a contract with a survey company can be very important. That’s why SurveyGizmo is a month to month service, and as a bonus we never delete any of your survey data—even if you downgrade to a free account!
  • Question Types — Knowing which questions types you’ll want to use before creating the survey can help greatly in your survey provider journey. We provide over 20 question types for survey creation flexibility.
  • Integration Ability — Survey systems that easily integrate into other systems can be a huge time saver. That’s why we offer an easy to use survey API as well at third party integration tools including SalesForce.com and ExactTarget integrations.
  • Reporting — Getting your survey data out in an easy to understand and analyzable way is the main reason to conduct a survey. SurveyGizmo makes it easy to act on the information you collect with multiple report types including TURF, Cross Tabulation, and Customer Satisfaction reports.
  • Survey Logic — Knowing the type of surveying you plan on doing can tell you what type of logic you’ll need for your survey. We provide logic for disqualifying survey takers, emailing invitations to your survey, page jumping, showing/hiding questions, custom scripting, and much more.
  • Response limits — Having an idea of how many people you plan on taking your survey will depend on the response limit you’ll want to pick. Although we have response limits for each account type each month, if you go over that limit, we will save the responses and all you have to do is upgrade to the next level for that month and they will be unlocked.
  • Publishing — A variety of publishing options can be key to getting your surveys out and completed in an efficient way. With SurveyGizmo you can send out email invitations to your survey, embed your survey into your website using JavaScript, HTML, or iFrame code, or publish a link anywhere on a website.
  • source: http://www.surveygizmo.com/how-to-choose-a-survey-software-vendor/

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